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The study aimed at examining adoption of management trainees programs in raising
managers performance, the case of Kenya Commercial Bank (KCB) (T) Limited. In
examining the same, the following specific objectives were attained; To find out the
qualities required by KBC Bank Management when selecting management trainee, to
find out the training package given by KCB Bank to Management trainee, to examine
Trainees working environment and the retention strategy used by KCB Bank to find
out performance measurement used by KCB bank to managers.
In attaining the aforesaid specific objectives, the study applied a descriptive case
study research design. Simple random and purposive sampling techniques were used
to choose the sample frame. In this case, the study was carried out at KCB Bank (T)
Limited and a sample size of 51 respondents participated effectively. Likewise,
interview, questionnaires and documentary guide were used as data collection
methods. Data were analyzed through Statistical Package for Social Science (SPSS).
Results on a one way ANOVA indicated that respondents perceived the management
trainees program existed at KCB as very beneficial. Contribution of training and
development towards improving staff performance and productivity were found to
improve ability for decision making, increasing staff motivation, improving customer
services and enhancement of optimum utilization of bank resources. Likewise, results
of the multiple regression analysis indicated that the level of satisfaction on
Management Trainee Program (MTP) by staff was Somewhat Satisfied (SS) inferring
that respondents were not very satisfied (VS), thus KCB had to improve identified
parameter.
The study advising KCB to embark on internal (bank wide) e-learning to enhance all
staff participate in upgrading their skill and product knowledge at once. However,
enforcement of management trainees programs among organizations was suggested
as areas for further studies. |
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