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This study assesses the effects of job satisfaction to employees’ performance in public
institutions which was conducted at Kibaha Town Council. But, specifically, the study
determine the factors that affect job satisfaction and performance, examine the effect of
human resource practices on job satisfaction and performance, and determine challenges
to realization of job satisfaction.
Data for this research was collected using structured questionnaires, primary data,
secondary data, observation and interview. The research also used qualitative and
quantitative methods of data analysis.
The research concluded that; Employee job satisfaction can improve service quality and
increase employee satisfaction. In this circumstance, policy makers and managers have
turned their attention to provide different kinds of facilities to their employees in order to
satisfy their employees.
This study found that; factors that affect job satisfaction and performance, are employee
benefits especially pension, pay/reward dimension and job security. Thus, this factors
driving satisfaction of employee in work place. Many employees are also more satisfied
when working for organization that offers employee benefits. This is especially true with
older employees and employees with families. Offering health and life insurance, for
instance, may help increase employee job satisfaction. Many older employees may also be
concerned with retirement benefits
The research recommends that; the management of Kibaha Town Council should offer at
least reasonable compensation to the employees and provide communications as
employees who believe they can not address concerns or problems with supervisors will
often feel unsatisfied with their jobs. If the lines of communication are open, on the other
hand, employees will typically feel more at ease addressing any concerns, and they will
therefore be more satisfied