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Assessment of the quality of postnatal Care services

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dc.creator Lotto, Theopista David
dc.date 2016-03-30T08:05:16Z
dc.date 2016-03-30T08:05:16Z
dc.date 2015
dc.date.accessioned 2018-03-24T18:17:41Z
dc.date.available 2018-03-24T18:17:41Z
dc.identifier http://hdl.handle.net/11192/1027
dc.identifier.uri http://hdl.handle.net/11192/1027
dc.description Background: Postnatal care services consists of care given to the mother and her newborn for the first six weeks following birth, which enable health care providers identify post delivery problems and provide treatments promptly. This evaluation was conducted to assess the quality of postnatal care services following the unpublished report from Health Management Information System of the District which showed an increase in the number of maternal and infant death within six weeks post delivery. Methods: The evaluation used descriptive cross sectional study design in which quantitative approach was employed to collect and analyze evaluation data. The study was also guided by Donabedian conceptual framework based on structural and process components. A total of 355 clients attending postnatal care services in five selected facilities participated in an exit interview. Observational checklist adopted from the WHO implementation guideline was used for assessing resource availability. Data was analyzed using STATA version 13.0. Results: The findings established that health facilities that were involved in the study had basic resources to render quality postnatal care, however, there were some deficiencies in both structure and process components for provision of Post Natal Care (PNC) services. None of the five facilities had separate PNC room equipped with facilities for provision of quality services. Discussion and policy implications: The evaluated health facilities scored below 90%, based on agreed standard as set by World Health Organization which implies PNC services offered was sub-standard. Mbalizi Hospital and Inyala Health Centre had the average score of 77%, Santilya dispensary scored the third (75%) followed by Ilembo Health Centre 70% and the last was Igoma dispensary which scored 68% which is equal to partial quality. There is a need for the management of Mbeya District Council to plan for improvement of health facility infrastructures by constructing separate rooms for PNC to be able to provide quality health services and reduce neonatal and maternal death and ensure privacy to patients and clients.
dc.language en
dc.publisher Mzumbe University.
dc.subject THE QUALITY OF POSTNATAL CARE
dc.subject ASSESSMENT OF THE QUALITY OF POSTNATAL
dc.title Assessment of the quality of postnatal Care services
dc.type Thesis


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