A Dissertation Submitted in Partial Fulfillment of the Requirements for the
Degree of Master of Business Administration – Corporate Management (MBA-
CM) of Mzumbe University
The study assessed the effectiveness of teachers‟ performance appraisal feedback in
secondary education performance in Bukoba Municipal Council. The study adopted a
qualitative approach (case study) and used both qualitative and quantitative methods of
data collection and analysis. The target population was secondary school teachers of the
selected public secondary schools in Bukoba Municipality, heads of schools, Human
Resource Officer (HRO) and school inspector. The study involved 76 informants.
Stratified random sampling was used to get the number of teachers and purposive
sampling was used to get heads of schools, Human Resource officer and school
inspector. Interviews and questionnaires were used to collect data. Descriptive and
narrative analyses were used to analyse the data collected. It was found that teachers
performance appraisal feedback in secondary schools in Bukoba Municipal Council is
generally not effective, teachers are not given regularly and timely performance
feedback. It shows that if teachers performance appraisal feedback is effective, that is
given timely and regularly would improve secondary education performance.
The researcher recommends the supervisors (heads of schools) to be given time to time
training so as to equip them with adequate knowledge and build their capacity for
effective performance appraisal system in secondary schools. The study was done
between July, 2014 to September, 2015.