Information technology and employees performance: a case of fingerprint unit at Tanzania police force

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Mzumbe University

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A Research Paper Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Science in Human Resource Management (MSc-HRM) of Mzumbe University.
The purpose of this study was to find out the effectiveness on the use of Information Technology and Employee Performance in fingerprint unit, Tanzania police force, three research questions was formed to meet the objective which are; what is the employee capacity on using IT facilities, what is the relationship between IT adaption and employee performance? And what is the relationship between IT adaption and employee innovation? To answer those three research questions the researcher used interview and questionnaire to 23 respondents who were employees from forensic unit and 20 employees from Information technology both from Tanzania police force who made a total of 43 respondents. The study found out that the performance before the IT adoption was low; with all the works needed to be done using hands by writing, communicating and measuring. The study concludes that there is good employee capacity on using IT facilities, there is relationship between employee adoption and employee performance and there is relationship between IT adoption and employee innovation. The study recommends that Government should provide enough funds needed by its organizations in order to fulfill their IT requirements and policy makers should formulate laws and orders that will create favorable environment that require government institution to use IT facilities in order to increase employee’s performance through clear formulated policies that will increase creativity and innovation.

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Information technology

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