A Dissertation submitted in Partial fulfillment of the Requirement for the
Award of the Degree of Master of Business Administration ( MBA-Corporate
Management) of Mzumbe University
Motivation is a key to human behavior. It plays an important role in performance and
other activities and as such the manager should know what motivation is and how
subordinates can be motivated towards work performance. However, this is not
evident at the Ministry of Finance and Economic Affairs (MoFEA) where in recent
times the labour front has been plagued with unrests which have created
dissatisfaction at the work place; although various motivations in terms of incentives
are prevalent. The general objective of the study was to assess the role of employee
motivation on work performance at the MoFEA.
A case study research design was used in this study. A sample size of 35 respondents
was involved. The data collected were analysed and processed by SPSS computer
software through the utilization of descriptive statistics where; frequencies,
percentages and tables were run.
The results from the study revealed that that 82% of the respondents reported the
need for promotions and growth in organisation as promotions elevates employees to
utilize his/her potentialities while pushing the limits of the organisation’s current
position and development. By doing so the organisation outgrows its current
responsibilities and takes on new paths for its development. However, 80% of the
respondents reported that motivation improves the level of efficiency of the
employee as when the employees become satisfied with what the employer provides
to him/her efficiency becomes automatically attained for the successful fulfillment of
the tasks. Yet, 81% reported the need for provision of feed back to employees as
among the strategies to enhance employee work performance because motivations
change with time along with the tastes and preferences of workers.
Motivation leads to the stability of work force from the fact that a motivated work
force becomes stable and works with vigour thereby reducing the possibility of
unnecessary labour turnover and absenteeism. However, the provision of feed back
to employees being among the strategies to enhance employee work performance is