A Dissertation submitted to the School of Business in partial fulfillment of the
requirements for the award of MSc. Accounting and Finance of theMzumbe
University
Objective of the Internal Audit Function is to add value to the organisation; Internal
Auditing adds value to the organization by providing independent, objective assurance
and consulting services.The internal audit activity promotes organisational objectives
through a “systematic, disciplined approach to evaluate and improve the effectiveness of
risk management,control, and governanceprocesses.”
The main objective of this research was to find out the perceptions of internal audit
customers on the value addition of internal audit function in LGAs
Internal Audit Function should prioritise the customers‟ needs, expectations, and
perceptions in order to add value to the organisation
The contribution of the internal audit function dependswith internal auditors‟ ability to
anticipate and adapt to change. The objectives, customers, and risks of an organisation
are dynamic. Internal auditors must be responsive to change and emerge as trusted
advisors capable of providing objective assurance and insight in the middle of
indecision.
The sample size of the study was 51 respondents which comprised of members of audit
committee, top management, internal auditors, and accounts staff. Data were collected
using questionnaires, interviews and various secondary data sources. The data collected
were analysed through the Statistical software known as PSPP.
The study revealed that Internal Audit customers within the council perceive that
internal audit function does not add value to the level of their satisfaction this is because
Internal audit customers expect more from internal audit function.