A Thesis/Dissertation Submitted in Partial Fulfillment of the Requirements for the
Award of the Degree of Master of Business Administration in Corporate
Management (MBA-CM) to Mzumbe University.
The purpose of this study was to find out the situation of loan management in
Tanzanian higher education Students Loans Board particularly in provision and
recovery of loans.
The present study “Management of Provision and Recovery of Loans to the
Tanzanians’ Students of Higher Learning Institutions” the main objectives of this
study are: to understand the system used by HESLB in management of provision
and recovery of loans, to determine the criteria used in identifying applicants who
deserve to be given loans, to highlight the procedures used by HESLB during the
provision and recovery of the students loans, to highlight the challenges/ problems
areas and gather the suggestions to the challenges and to find out the situation on
major operation of HESLB and to recommend appropriate course of action. In order
to achieve these objectives, Primary data were collected by questionnaires and
interview from 40 respondents extracted from HESLB staffs at both Loan Allocation
and Disbursement Directorate and Loan Repayment Directorate whereby Secondary
data were extracted from both official and non official HESLB manuals. The
researcher found that, from the questionnaire schedules and interview conducted to
HESLB employees the main functions of HESLB are: Control and management of
any loan funds, to administer and supervise the whole process of payment and
repayment of loans, to establish operational links with higher learning institutions
and employers, to recover all loan moneys owed by former students loan
beneficiaries since 1994/1995 and to conduct research on other local and external
scholarships.
Therefore, despite the measures being taken by the Government to address the
problem, still the researcher realized that there is a need to carry out the study at
Higher Education Students Loans Board to avail some facts on the management
situation in provision and recovery of loans. It is recommended that the Government
through HESLB should involve other stakeholders in financing or issuing loans to
higher learning students, review of loans issuing and recovery criteria.