A Dissertation Submitted in Partial fulfillment of the Requirements for the Award of the Master of Business Administration in Corporate Management (MBA-CM) of the Mzumbe University
The road traffic congestion is a very serious problem across the world especially in East Africa including Tanzania.The problem seems to affect employees in many ways but mostly important in their performance within the organization. However, very scant information exists on the influence of road traffic congestion on employee’s performance mostly in Tanzania cities, thus a gap this dissertation intended to fill. Data collection for this study was carried out through questionnaires and interviews, whereby questionnaires were distributed to 60 respondents while interviews were administered to threeheads of departments. The respondents were sampled through simple random sampling techniques for those who respondent questionnaire and purposive sampling technique for those who were interviewed.
The study found that , there is negative statistical relationship between time spend in traffic congestions on efficiency of work, quality of work, effectiveness of work and carrier progress of workers among employees at TANESCO but there is positive insignificant relationship between time spend in traffic congestions on satisfactions of work among employees at TANESCO.
The result showed that; there is positive and statistically significant relationship between time staff spend working at the office on efficiency of work, the quality of work, the effectiveness of work, the carrier progress of workers and satisfaction of work among employees at TANESCO.The findings shows that; time spend on traffic congestions has significant impact on quality of work, effectiveness of work, efficiency of work and carrier progress of workers.
As a way forward, this study has following implications to the policy. First, the need for organizations to develop policy of time management at work is imperative. This can best be done by introducing electronic time management that will help to know the time employees are on work. Also understand the time employee are not on work as the study observed workers spend more time on work have positive impact on employees’ performance.