A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration in Corporate Management
(MBA-CM) of the Mzumbe University
The objective of this study was to analyse the impact of work life balance on employees’ job satisfaction in the banking sector in Tanzania. The study selected the TPB Bank Plc, Dar es Salaam as the case study. Work life balance and employees’ job satisfaction were evaluated in relation to duration of working hours, working conditions and work environment, work pressure, change of job and availability of work life programmes. A total of 112 questionnaires were distributed and 100 were returned by the respondents after having been filled. A purposive sampling method was used to establish the study sample. Primary data were collected through questionnaires. The data was analyzed using SPSS, and test applied was chi-square test .According to my findings employees at TPB Bank are working long hours and overtime payment provided was not enough. The working condition is fair, the good thing employees are exposed to various activities within the bank and work life programme were not conducted.
Conclusion from the study suggested the existence of significant impact on relationship between work life balance and employees’ job satisfaction in TPB Bank Plc. The factors of work life balance have effect in TPB Bank employees’ job satisfaction.
The findings from the this study justifies the researcher’s recommendations to organizations generally and banks specifically that they should improve their policies, benefits programmes they provide like bonus, salary increments, overtime pay, work distribution and making job changes within their organizations and banks respectively. Organizations and banks alike should consider, establish and maintain work life balance programmes in their workplace which are the main catalysts for enhancing their employees’ job satisfaction as they (banks and organizations) could place multiple negative consequences if their workforce becomes dissatisfied.