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The research study aimed at assessing the influence of training and development on organizational performance. Specifically the study aimed at determining factors influencing the execution of training and development on organizational performance. Also to identify the training and development process adopted and used by Tanzania postal bank. Lastly to determine the methods used in training and development by the management of Tanzania postal bank.
The study was conducted in Tanzania Postal Bank, kariakoo branch in Dar es Salaam Tanzania, the main area of concentration for the study was human resources department. A sample of 150 respondents which is equivalent to 62% of the population was selected from Tanzania Postal Bank, kariakoo branch by purposive sampling technique. In depth interview, questionnaires and documentary review was used, with a response of 123 staff which is 82% of the sample. In depth interview, questionnaires and documentary review was used in collecting information from the respondents. Primary and secondary data methods were applied in gathering information and the researcher applied both qualitative and quantitative methods in analyzing data.
The findings from the study reveal the impact the on-the-job training has on the performance and development of the employees. Different organization will then be able to use the study as a reference when intends to make decisions on costs relating to training and development. The study will also help to cover the shortfalls that prevail on studies relating to staff training as most of them seems to be very old and do not give clear implication of the situation especially after changes in technologies over the recent years.The last section the researcher was able to recommend possible initiatives in order to improve the execution of successful training programmes at the case study, like hiring of training professional and experts, ideal allocation of budget on training programmes, a well-planned and implementable training programme should be in place and Tanzania postal bank management should inculcate and develop training and development programme every year for all the employees. |
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