| dc.creator |
Massawe, Antira Victor |
|
| dc.date |
2020-02-13T03:13:48Z |
|
| dc.date |
2020-02-13T03:13:48Z |
|
| dc.date |
2014 |
|
| dc.date.accessioned |
2021-05-05T08:40:20Z |
|
| dc.date.available |
2021-05-05T08:40:20Z |
|
| dc.identifier |
APA |
|
| dc.identifier |
http://hdl.handle.net/11192/2806 |
|
| dc.identifier.uri |
http://hdl.handle.net/11192/2806 |
|
| dc.description |
A Research Report Submitted to Mzumbe University, Dar es Salaam Business School, in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Science in Procurement and Supply Chain Management (MSc-PSCM) |
|
| dc.description |
The main objective of this study was an attempt to investigate the contribution of Information and Communication Technologies (ICT) on the performance of import business in Tanzania and its general contribution in economic development of the nation using Tanzania Revenue Authority (TRA) as a case study. Different literatures and journals were referenced to substantiate this thesis along with researches from other scholars. The conceptual framework derived by the researcher classified system needs, identification, implementation and evaluation as dependent variables where as organization’s need, growth, objectives and goals, system users and organization’s operation where classified as independent variables.
A total of 40 respondents were interviewed and these consisted of Managers, Department Supervisors and officers. The literature was extensively reviewed by the researcher. Data collection methods used were interviews and documentary analysis while Data collection instruments used were interview questions, questionnaires and documentary review schedule. The findings addressed that the performance of import business is prerequisite for effective application and proper use ICT and therefore helps for national growth and development. ICT plays a big part in influencing the performance of import business in the country. There are some challenges which hinder the application of ICT including budgetary, time and infrastructure. It was concluded that the application of ICT can be made effective if end users were well trained on the applied technology and that if IT is taught from the lower education level then the society will be more familiarized. In other words training and working facilities such as computers are what will facilitate effective ICT application. The study recommended that Tanzania Revenue Authority should make sure that the change in technology employed by the organization is familiarized to clearing and forwarding agencies as well as the whole Tanzania society. |
|
| dc.language |
en |
|
| dc.publisher |
Mzumbe University |
|
| dc.subject |
ICT, Import Business |
|
| dc.title |
The Contribution of ICT on the Performance of Import Business in Tanzania: The Case of Tanzania Revenue Authority |
|
| dc.type |
Thesis |
|