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A study on the role of employee motivations in enhancing organisational performance was done at Kinondoni Municipal Council in Dar-Es-Salaam City; the general objective was to assess the role of employee motivations in enhancing organisational performance. The specific objectives were; to determine the effect of employee motivation on organizational performance; to identify types of motivators for telecommunication employees; and, to determine the best employee motivational techniques for organisational performance.
The study used a case study design at Vodacom Tanzania Limited at head office Dar-es-Salaam within which valuable information was gathered. Questionnaire technique of data collection was used in this study whereby, paper and pen approach was used for clear interpretations of concepts that were seen to be complicated for respondents to understand. Data analysis was done through the aid of computer software Excel and Statistical Package for Social Scientist (SPSS) based on the research objectives.
Generally, the current study revealed that, respondents surveyed in this study agreed that, employee motivations real determine organisational performance, employee motivations in enhancing organisational performance in the telecom companies have satisfactory results, the leading types of motivators identified to be good salary, promotion and career development, the effectiveness of employee’s motivators used by telecom companies are satisfactory, the leading techniques used to motivate employees were identified to be staff training, medical and mobile allowances, the effectiveness of the current employee motivational techniques were found to be satisfactory. |
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