A Disseratation Submitted in Partial Fulfillment of Requirements for Award of the Master Degree in Public Administration (MPA) of Mzumbe University.
2013
This study intends to make an assessment of problems and prospects of the implementation of Open Performance Review and Appraisal Systems (OPRAS) Program in the Tanzanian public sector. The study considers OPRAS as one of the mechanism of Performance Improvement Model (PIM) established under the Public Service Reform Programme (PSRP). The aim of the study was to assess whether OPRASS is fully implemented at the department of migration and also to determine factors that hinder the effective implementation of OPRASS at migration department. Multitude of approaches was applied to gather data; such as Questionnaires, Documentary review and Structured interview in order to get necessary information. Both qualitative and quantitative data analysis techniques were applied.
Performance management is a new phenomenon in today’s public administration which started during New Public Management, so it needs a lot of knowledge and information so as to be clear to the targeted group. The basis of this research is centered on agreeing that performance management is a fundamental aspect in HRM.
Performance Management Systems in Tanzania public service is implemented through Performance Improvement Model which is the results of Public Service Reforms Programme. OPRAS is one among the components in PIM. The main discussion in this research is to determine how OPRAS is implemented as a new human resource performance management system in Tanzania as a way to improve service delivery.
It seems like, OPRAS implementation in Tanzania faced numerous challenges like lack of knowledge, motivation, commitment and support and resistance to change.