| dc.creator |
Thobias, Anne Rayah |
|
| dc.date |
2020-06-10T06:50:00Z |
|
| dc.date |
2020-06-10T06:50:00Z |
|
| dc.date |
2019-12-06 |
|
| dc.date.accessioned |
2021-05-05T08:08:30Z |
|
| dc.date.available |
2021-05-05T08:08:30Z |
|
| dc.identifier |
APA |
|
| dc.identifier |
http://hdl.handle.net/11192/3194 |
|
| dc.identifier.uri |
http://hdl.handle.net/11192/3194 |
|
| dc.description |
A Dissertation Submitted to the Mzumbe University Dar es salaam Campus College in Partial Fulfilment of the Requirements for the Award of the Degree of Masters of of Business Administration (MBA) of Mzumbe University |
|
| dc.description |
This study attempted to assess loan recovery efficiency on Bank performance. The researcher adopted the multiple cases by selecting six branches of Bank of Africa Tanzania (BOAT) in Dar es Salaam namely Ilala, Aggrey, Msimbazi, Tandika, Mtoni and NDC for assessment. The study wanted to achieve three objectives namely; to examine loan recovery efficiency among six branches of BOAT in Dar es Salaam, to examine the factors contributing towards loan recovery efficiency among six branches of BOAT in Dar es Salaam and to determine the relationship between loan recovery efficiency and performance of six branches of BOAT in Dar es Salaam. Using Taro Yamanne formula, the samples of 72 (80.0%) out of 90 employees were determined and simple random sampling was used to obtain an equal number of sampled from Bank branches. The required data were obtained using questionnaires and in-depth interviews. The questionnaires were administered to 66 employees while interviews involved 6 Branch Managers. The research results showed that all six branched of BOAT were not yet to achieve efficiency in loan recovery. This is because loan repayment value was below expected repayment value in a given period (mean value = 2.7). While loan recovery practices of the studied Bank branches seemed to contribute into efficiency in loan recovery, but loans recovering was below expected level due to high value of the non-performing loan (mean value = 4.3). The regression coefficients revealed that there is a positive relationship between both loan restructuring practice (at p-value = 0.31 and t- value = 1.03) and loans characteristics practice (at p-value = 1.0 and t- value = 0.00) with performance of the Bank in loan recovering. It also revealed that there is negative relationship between both loan guarantee policy practice (at p-value = 0.1 and t-value = 1.42) and credit monitoring practice (at p-value = 0.31 and t- value = 1.03) with the performance of the Bank in loan recovering. From these results, the researcher recommended that in order the Bank to maximize its performance in loan recovery, it should strengthening both loan restructuring practice such as extending the repayment period and loans characteristics practice such as critical assessment of the size of the loan. |
|
| dc.language |
en |
|
| dc.publisher |
Mzumbe University |
|
| dc.subject |
Loan Recovery, Efficiency, Bank Performance |
|
| dc.title |
ASSESSMENT OF LOAN RECOVERY EFFICIENCY ON BANK PERFORMANCE: THE MULTIPLE CASES OF SIX BRANCHES OF BANK OF AFRICA TANZANIA |
|
| dc.type |
Thesis |
|