A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Business Administration in Corporate Management of
Mzumbe University
The main objective of the study was to assess the factors affecting the management of cybercrimes in Tanzania and a focus on the Tanzania Police Force. The study problem being addressed in this study is premised on the rise in the occurrence of cyber crimes in Tanzania which has posed a threat to electronic transactions as well as financial institutions. The Government has made initiatives to manage cyber crimes through enactment of laws, like the Cyber Crimes Act, 2015, but the public entities empowered to manage cyber crimes have not sustained the purpose of the initiatives to fight cyber crimes and this is why this study examined how the Tanzania Police force is engaged in the management of cyber crimes in Tanzania. Accordingly, the study involved examining research questions. what Managerial mechanisms used by the Police force in the Management of Cybercrimes, what is Level of awareness among the Police Personnel on the Management of Cybercrimes, whether the Tanzania Police Force Participates in Policy Forums for Managing Cybercrimes and what are the Limitations being faced by the Tanzania Police Force in Managing Cybercrimes in Tanzania. The study involved a sample size of the 115 respondents and the case study research design was used in the conduct of the study. The study relied more on qualitative data and it was collected from both primary and secondary sources through interviews and questionnaires. The study has revealed that there is a rise in the commission of cybercrimes in Tanzania and the Tanzania Police Force is engaged in the management of cybercrimes though it has not been effective and this is equivalent to 23%. This being the case, the study has also revealed the level at which the Tanzania Police Force is aware of the cybercrime dynamics is still very minimal while at the same time it is facing challenges in the management of cybercrimes in Tanzania. I order that the Police Force effectively manage the cybercrimes; it ought to establish an independent cybercrimes authority, invest in technology and forensic matters, training of its personnel, and influence a public policy on the management of cybercrimes in Tanzania.