| dc.description |
In many literatures, Training and development have been considerably stated as an
important component in human resource management. Its significance has
proved to increase productivity, modified behaviours of employees and increase of
knowledge and skills among employees. In that sense, the study tends to investigate
the influence of training on employee’s performance; A case of TRA offices at
Lindi-Nachingwea and purposely to determine the challenges in implementing
training programs at TRA, examine the contribution of training to employee’s
performance at TRA and identify the process involved in Training Needs
Assessment. Respectively, the study discussed human capital theory as a way of
investing in human capital through training to enhance knowledge and skills among
employees; as well as organization support theory to see the perceptions linked
between training and commitment of employees to perform better in the norms of
reciprocity. Documentary review analysis and questionnaires were used, in which 41
questionnaires were distributed and 40 returned. Data analysis was done
quantitatively (Correlation and descriptive statistics) and qualitatively (content
analysis). The study reveal there are challenges in implementing training programs
and Training need processes are not systematic and do not follow standard
procedures in identify training needs within the organization. Despite of the
problems mentioned the relationship between training and employee performance
proved to be significant. Thus, the study recommends that there should be adequate
fund allocation for training and development, increase efforts on promoting
awareness of training needs among employees, sufficient management commitment
towards training employees and sufficient communication to employees on availed
training opportunities should be given priority in the implementing training
programs at Tanzania revenue authority offices at Lindi-Nachingwea but not only
that, TRA branch at Lindi-Nachingwea should follow the process involved in
Training Needs Assessment in order to determine the organization training needs,
employees knowledge and skills and training program effectiveness. |
|