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Conflicts in Local Government Authorities in Tanzania: Employees Perspectives from Kisarawe District Council

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dc.creator Lema, Evaline
dc.date 2020-11-09T06:15:32Z
dc.date 2020-11-09T06:15:32Z
dc.date 2020
dc.date.accessioned 2021-05-05T08:08:42Z
dc.date.available 2021-05-05T08:08:42Z
dc.identifier APA
dc.identifier http://hdl.handle.net/11192/4477
dc.identifier.uri http://hdl.handle.net/11192/4477
dc.description A Dissertation Submitted in Partial Fulfilment of the Requirements for Award of the Degree of Master of Business Administration of Mzumbe University
dc.description This study examined the conflicts in the Local Government Authorities (LGAs) in Tanzania based on employees’ perspectives at Kisarawe District Council. It was guided by three specific objectives namely; to determine the types of employees’ conflicts, to examine the sources of employees’ conflicts, and to find out possible remedies of employees’ conflicts. The target population comprised 2052 employees and the sample size of 95 employees was determined using the Taro Yamane formula. Both judgmental and convenience sampling methods were used to select a total of 95 employees. The data obtained using questionnaires were analyzed quantitatively with the aid of descriptive statistics and presented using frequency tables. The data obtained using interviews were analyzed qualitatively and presented through logical comparisons and explanations. The study established that the types of employees’ conflicts at Kisarawe District Council were mainly, procedural conflicts, goal conflicts, and cognitive conflicts. It was established further that the sources of these conflicts included overlapping of responsibilities, competitions for resources, and task interdependence. Based on the study, the possible remedies which could reduce or prevent these conflicts included ensuring clearly defined roles and responsibilities of individuals, groups, and departments; smoothen the flow of work, and involve employees in decision making. This study concludes that employees’ conflicts at Kisarawe District Council were of different types and emerged from different sources which mean that various remedies could apply to reduce or prevent employees’ conflicts at Kisarawe District Council. For the organization to reduce or prevent employees’ conflicts and enhance the cooperation among employees and improves its performances, the management should ensure that there are clearly defined roles and responsibilities, smoothen the flow of work, and ensuring adequate involvement of employees in decision making.
dc.language en
dc.publisher Mzumbe University
dc.subject Local Government Authorities (LGAs)
dc.subject Employees’ perspectives at Kisarawe District Council
dc.title Conflicts in Local Government Authorities in Tanzania: Employees Perspectives from Kisarawe District Council
dc.type Thesis


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