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Implementation of Training and Career Development as A Strategy of Employee retention in Public Sector of Tanzania: A Case of Dar es Salaam Water and Sewerage Authority

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dc.creator Temba, Gloria
dc.date 2020-11-10T11:14:28Z
dc.date 2020-11-10T11:14:28Z
dc.date 2020
dc.date.accessioned 2021-05-05T08:08:43Z
dc.date.available 2021-05-05T08:08:43Z
dc.identifier APA
dc.identifier http://hdl.handle.net/11192/4514
dc.identifier.uri http://hdl.handle.net/11192/4514
dc.description A Dissertation Submitted in Partial/Fulfilment of the Requirements for Award of the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
dc.description The study was motivated to examine the implementation of training and career development as a strategy of employees’ retention in Tanzania public sector and was guided by three specific objectives which are; to examine the extent of employee retention, to examine mostly applied employees’ training and career development methods and to examine the contribution of training and career development methods in retaining employees. A case study research design was adopted based on a single public organization namely; Dar es Salaam Water and Sewerage Authority (DAWASA). A study population comprised a total of 1980 employees among them, 95 were selected into the samples using non-probability sampling techniques. A closed ended questionnaire was used to collected primary data which were then analysed quantitatively with the aid of descriptive statistics and mathematical computations using SPSS program version 20 and Microsoft Excel program 2013. The findings showed that there was very high employees’ retention at the organization and which stood at 77.8%. This translated that there were about 78 employees out of 100 could retain with the organization to a maximum period of time even until retirement age of 55 years to 60. It was also found that the organization implemented several methods of employees’ training such as job rotation, coaching and seminars as well as career development methods such as succession planning, promotion opportunities and professional advancement courses. Further, the current study found that majority of the respondents would increase their retention decisions due to the implementations of various training and career development methods which were covered by this study. For instance, a total of 69 (76.7%) respondents could retain due to involvement in training program through job rotation. Meanwhile, it was showed that a total of 66 (73.3%) respondents could increase retention decision due to implementation of career development program such as promotion to higher job posts. Based on these findings, it is recommended that management should increase commitment in the implementation training and career development programs for more retention of employees. Also, the management should ensure that employees appreciate contributions of training and career development programs to them for high retention.
dc.language en
dc.publisher Mzumbe University
dc.subject Implementation of training
dc.subject Employees’ retention in Tanzania public sector
dc.subject Dar es Salaam Water and Sewerage Authority (DAWASA)
dc.title Implementation of Training and Career Development as A Strategy of Employee retention in Public Sector of Tanzania: A Case of Dar es Salaam Water and Sewerage Authority
dc.type Thesis


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