A Dissertation Submitted in Partial Fulfillment of the Requirement for the
Awards of the Degree of Master of Science in Procurement and Supply Chain
Management of Mzumbe University
The general purpose of this study was to assess on the factors influencing
effectiveness of Cold Medicines Supply Chain Performance in Tanzania: A Case of
Medical Store Department (MSD), Head Office and Dar es Salaam. Specifically, the
study aimed to; examine the influence of technology level on the effective supply
chain of cold medicine, to find out the influence of distribution channel on the
effective supply chain of cold medicine, to examine the influence of staff competence
among the stakeholders on the effective supply chain of cold medicine and to
determine the influence of storage capacity on the effective supply chain of cold
medicine. The researcher used a descriptive research design with a quantitative and
qualitative approach. The targeted population of this study was the employees of
MSD whereby the researcher used a sample of 80 respondents. The researcher used
questionnaires and interviews to collect data from respondents. The factor analysis
was used to ensure the factorability of the data, and regression and correlation were
used to establish the relationship between the independent variables and dependent
variable, and descriptive analysis was used to describe the opinion of the respondents
about the study. The finding revealed that there was a strong positive relationship
between technology level and effective supply chain of cold medicine at P<0.05.
Also, it was revealed that the distribution channel had a positive relationship on the
effective supply chain of cold medicine at P<0.05, on other side staff competence was
viewed to positively relate to the effective supply chain of cold medicine at
P<0.05vand storage capacity had a positive relationship on the effective supply chain
of cold medicine at P<0.05. The study concluded that technology level, distribution
channel, staff competence, and storage capacity have a positive influence on the
effective supply chain of cold medicine. The study recommended that MSD and
government at large should ensure that they employ necessary technology and match
with technological advancement speed by ensuring reliable distribution channels and
well modern storage equipment.