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The study has been conducted on the impact of employee job satisfaction on the performance of organizations in Tanzania private sector. The study was conducted at CRDB Bank as the actual area for the collection of the information to fill the knowledge gap. The study was guided by three hypotheses which were tested on organization performance namely employee commitment, employee retention and employee productivity. The study was performed using causal relationship testing approach whereas the information was obtained from the sample of 70 respondents through questionnaires. The information obtained was filled and grouped into the SPSS datasheet to run the data and get relevant statistics to present the primary data. Descriptive statistics were used to describe the respondents’ overview through demographic features using percentages, charts, histogram and frequency tables. Moreover, correlation and multiple regressions was performed and used to describe the relationship between study variables. Findings of the study provides that commitment of the employees is an automatic result caused by reciprocity whereas the organization must make sure that it provide key issues that are strongly needed by the employees to foster their satisfaction, Also employee retention is an essential element in the private entities because turnover affects performance because it subject the organization to other costs of hiring training and coaching which most private entities wish to reduce them, Moreover this study suggest that job satisfaction fosters productivity because this entails reciprocity because as employees are satisfied on the job automatically they feel obliged to return the favors to the organization. Generally, the study provides that the three study hypotheses which were employee commitment, employee productivity and employee retention altogether have been generated as positive with significant effect statistically on organization performance as the dependent variable (p<0.05). The implication of the findings is that organization performance in private banking entities in Tanzania through job satisfaction is influenced by employee commitment, employee retention and employee productivity. |
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