COSTECH Integrated Repository

“An analysis of the Accountability Practice in Civil Service in Tanzania: A Case Study of Kinondoni Municipal Council - Dar Es SaLaam Region”,

Show simple item record

dc.creator Mrema, Judith L
dc.date 2020-11-16T05:19:28Z
dc.date 2020-11-16T05:19:28Z
dc.date 2020
dc.date.accessioned 2021-05-05T08:21:51Z
dc.date.available 2021-05-05T08:21:51Z
dc.identifier APA
dc.identifier http://hdl.handle.net/11192/4818
dc.identifier.uri http://hdl.handle.net/11192/4818
dc.description A Dissertation Submitted in Partial/Fulfilment of the Requirements for the Award of the Degree of Master of Public Administration (MPA) of Mzumbe University
dc.description Despite many years of government’s efforts, years of improving public service delivery, Tanzania is still facing poor or lack of accountability in its civil service, and this has tremendously affected public service delivery. This study sought to find out the reasons for the persisting poor accountability. The study used a case study approach and it opted Kinondoni municipal council as its focus of study. The study was guided by three specific objectives, namely; to determine civil service accountability practice in Tanzania’s public sector, determine factors hindering effective implementation of accountability practice in Tanzania public sector and to determine ways of improving accountability in Tanzania civil service. Also the study employed both theoretical and conceptual framework, where in theoretical framework the study was guided by the Agency theory to explain the principal-agent relationship of the group or individual, and in conceptual framework the study conveys both independent variables which are standards/benchmark of performance, means of evaluation, rewards and sanction, compliance to legal framework, hierarch reporting and delegation of authority and power and depended variable which is effective accountability. Both secondary and primary data were used and for primary data some 115 respondents were selected randomly and purposively. Questionnaire, interview and focused groups were used as means of data collection. For secondary data, the study relied on documentary review, especially official documents and some related literature. The study found that, accountability in civil service in Tanzania operated through various systems such as imposing reward/sanctions basing on one’s performance, hierarchical accountability, benchmark of performance, power and authority delegation, professional bodies and through various regulations and rules. These systems were there to ensure effect accountability during civil service delivery to the citizens. It was concluded that, for effective accountability in civil service in Tanzania, the government should ensure that all its entities practice good practices which embrace and enhance effective accountability. Those good practices contributing to effective accountability must be mainstreamed in the legal framework and made well-known to all civil servants. Failure to enact law and vii regulations governing accountability in civil services, poor performance and poor service delivery will never come to an end. It is recommended that government through its policy makers should review all laws and regulations, policies and seculars governing accountability in civil service from local government to central government in order to check the validity of the legislations on ensuring effective accountability. Those proved to be weak, government through its policy makers should propose immediately amendments on the legislations. Also government should introduce means to ensure legislations governing accountability in civil service are properly and effectively enforced and measures are taken to those who fail to enforce them
dc.language en
dc.publisher Mzumbe University
dc.subject persisting poor accountability
dc.title “An analysis of the Accountability Practice in Civil Service in Tanzania: A Case Study of Kinondoni Municipal Council - Dar Es SaLaam Region”,
dc.type Thesis


Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record

Search COSTECH


Advanced Search

Browse

My Account