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Contribution of information and communication Technology in improving good governance in Public institutions in Tanzania: a case of the Ministry of natural resources and tourism

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dc.creator Masatu, Helena O
dc.date 2016-02-10T08:09:31Z
dc.date 2016-02-10T08:09:31Z
dc.date 2014
dc.identifier http://hdl.handle.net/11192/623
dc.description A Dissertation Submitted to Mzumbe University Dar es salaam Campus College in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Public Administration (MPA) of Mzumbe University
dc.description This study aimed at investigating the contribution of ICT in improving good governance in public institutions in Tanzania. The main objectives of the study were to identify factors that determine good governance at the Ministry of Natural Resource and Tourism as far as ICT is concerned, to identify factors that hinder the promotion of good governance in the Ministry of Natural Resource and Tourism as far as ICT is concerned and to provide suggestions on how to improve good governance through implementation of ICT. In the course of realizing the objectives of this study, the research employed questionnaires, observation and interview as the data collection methods. In this study, the researcher used both simple random sampling and systematic random sampling techniques. These methods were in line with the research design aimed at in this study. The study used case study research design. The quantitative data were analysed through excel program. The study revealed that despite having the legal and policy framework for ICT and appreciation of the contribution of ICT in improving good governance in public institutions in Tanzania. Still there are some challenges that hinder the effectiveness of ICT implementation in the course of improving good governance in public institution in Tanzania. Such challenges include poor infrastructure, lack of expert, financial resources and lack of commitment and willingness. Therefore, it is recommended that it is high time the government to support ICT by giving priority to ICT as a tool for the improvement of good governance in the public sector.
dc.language en
dc.publisher Mzumbe University
dc.subject Technology
dc.title Contribution of information and communication Technology in improving good governance in Public institutions in Tanzania: a case of the Ministry of natural resources and tourism
dc.type Thesis


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