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Staff training is an essential part of Human Resource Management (HRM).It is a
path for the management to know about their employees, a way to help employees to
make best use of their own abilities, and it is a method to assist employees to become
more professional at what they do. This study aimed at assessing the benefits of
workers training and development programmes in public sector using TANESCO as
a case study. Alongside it specific objectives which were to identify training and
development programmes performed in TANESCO; establish the benefits of training
programmes to both employer and employee; determine the challenges facing the
implementation of training and development in TANESCO and; suggest measures to
improve training and development programmes at TANESCO were also studied.
The intended research used mainly questionnaire and documentary reviews as the
major source of data collection. A study used a sample of 106 respondents that were
selected from TANESCO. The study has identified that staff training is an essential
management tool, it has many benefits, such as shortens the study time, increases
work effectiveness, helps employees and the company itself to compete in the fast
changing environment, reduces damages and wastage.
In the end the study revealed that there is a small weakness in terms of employee’s
perception on the needs and the benefits of the trainings. In order to solve this
problem the research recommended, among other things: Establish criteria or
guidelines to evaluate or assess training effectiveness; increase communication
between management and employees and provide education on the importance of
staff trainings. |
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