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In today’s global and competitive environment, the general consensus is that
organizations that capitalize on diversity are likely to perform better than
organizations without the advantages that diversity brings. The purpose of this study
was to assess the effect of workforce diversity on employee performance in
TANESCO.
This research employed descriptive research design. The study area was TANESCO
Head Office, in Kinondoni district, and it focused on Management and
Administrative staff, Supervisors and Technicians. A sample of 150 respondents was
selected using purposive sampling technique and stratified random sampling.
Primary data were collected by the researcher from respondents through
questionnaires and interviews while secondary data were obtained through reviewing
of various documents.
The findings of the study revealed that workforce diversity can influence
organization performance. This was established due to effect that the overall
workforce diversity can have on organization performance. But despite this, the
study also highlighted several challenges that hinder organization from benefiting
from overall presence of diversified workforce. These challenges includes: Lack of
human resource expertise; Lack of policy; Lack of Management commitment; Lack
of Common understanding and Tendency by some employees to think that they
know better than others.
In order for TANESCO to benefit from diversified workforce, this study
recommended for provision of education on the meanings and aim of diversity
workforce, recruitment of new expertise, enhancing management commitment, and
formulation of policy on diversity management in the organization. |
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