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Since initially all activities in relation to recruitment process in public sectors were
decentralized and undertaken by the respective government authorities where the
vacancies were available, this study intends to explore the efficiency of the public
service recruitment process: perception by bachelor of commerce graduates and the
extents to which it managed to meet the intention of its establishment.
The study used questionnaire and interview methods in data collection. The study
was descriptive research design (cross section study), with sample size of 100 B.com
graduates and 50 PSRS staffs. The Data collected were analyzed by using SPSS
version 16.00 and findings were in frequency tables.
Findings showed that job seekers seem to perceive Public Service Recruitment
secretariat (PSRS) as inefficient, unfair and not transparent and largely, majority of
respondents seem not to trust it in undertaking the recruitment and selection process.
Situation was different for successful candidates who seem to agree that PSRS is not
transparent but very silent (neutral) on whether it is fair or trusted. PSRS have never
carried out any awareness campaign. Also, they agreed that applicants were unaware
of various procedures involved in the recruitment and selection process, but they
agreed that the number of applicants who apply through PSRS marches with the
requirement needs of the job market.
PSRS seems to have so many impending factors such as shortage of fund, dishonest
staffs, hackers, and increased number of job applicants than the capacity of the
secretariat.
It was recommended for computerized recruitment and selection processes, establish
monitoring system, awareness campaign, renew PSRS and enhance fairness,
transparency and trust to all applicants. |
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