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Public Procurement has been receiving its significant public and regulatory attention
in recent years. A major part of government expenditures lies in the purchase of
goods or services to its citizens.
At the same time, there has been significant public concern about the level of
openness in the whole procurement process and regulations thereto.
It was reported in 2006 that the procurement functions of most public entities were
not complying to set procurement process and performance procedures, leading with
irregular and subjective decisions (PPRA, 2006). These decisions have had costly
consequences for any public entity, and the country at large. It is in the interest of the
researchers that financial performance should NOT be the only measure to conclude
the performance of the procurement function thus intangible performances like
quality of procured goods and services, timely delivery of orders, customer
satisfaction, dependability, flexibility and quality of employees should all be
included.
Therefore, the purpose of this study is to identify how the procurement process can
contribute to improved performance of the procurement function. Indeed, the
measures will enhance procurement efficiency and procurement effectiveness of the
purchasing function as different models have shown how procurement process has a
link to improved performance. |
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