A Research Dissertation Submitted in Partial Fulfillment of the Requirements for the
Award of the Degree of Master of Science in Procurement and Chain Supply
Management (MSc-PSCM) of Mzumbe University Dar es Salaam Campus College
This study looked at the effect of procurement management on the financial
performance of banks in Tanzania with a case study of CRDB Bank (T) Ltd.,
specifically the study reviewed procurement planning, controls and monitoring and
how they affected the performance of banks. It was hypothesized in the study that
procurement planning, controls and monitoring positively affect the performance of
banks.
Empirical data was collected from the staff of CRDB Bank (T) Limited and the study
had 33 respondents from the targeted population of 35; this sample was selected
using purposive sampling.
The empirical data was analyzed both quantitatively and qualitatively to examine the
relationships between procurement management and bank performance.
The key findings of the study indicated that the three procurement management
attributes i.e. procurement planning, controls and monitoring positively affected the
performance of the bank. This was because there were significant relationships that
were established from the study between these variables and the financial
performance of the bank.
From the study, it was recommended that the existing procurement planning
processes be revised and strengthened to further improve bank performance; the
controls be thoroughly reviewed and adherence enforced; while monitoring be
carried out regularly and by independent personnel.
Further research was recommended to cover other procurement management
attributes and a wider population of banks in Tanzania.