A Proposal Submitted to Mzumbe University, Dar es Salaam Campus College in
Partial Fulfillment of the Requirements for the Award of the Degree of Master
of Science in Procurement and Supply Chain Management (MSc-PSCM)
of Mzumbe University.
Effectiveness of procurement process is the key issue in the procurement
performance which is fundamental to guarantee cost-effective delivery of goods and
services in any organization(Public or Private). Regardless of its importance;
assessing procurement process effectiveness seems to be a challenge task especially
in government entities since it relates with the personnel target performance. This
study provides thoroughly assessment of effectiveness of procurement process in a
public sector considering Temeke Municipal Council as a Case of the study.
The study adopted a qualitative case-study design. A purposive sampling technique
which is a non-probability or judgmental sampling procedure was used to determine
sample unit of 20 respondents. Data were collected by the use survey and interview
method through structured questionnaire. Data analysis was done manually and
results presented in a form of percentages and tabulations form.
The findings revealed that; the procurement process was effective at Temeke
Municipal council with the tendering being the best method comparing to quotation.
But there was lack of proper knowledge and skills, accountability and corruption
which affected the procurement process to the greater extent.
The report concludes that: given the impact of procurement activities on the
operation and effectiveness of public sector, it is essential that these activities be
performed by qualified staff with high professional and ethical standards and using
sound procedures anchored in appropriate policies and regulations.
Moreover the study recommended that; specialized training programs should be
employed to procurement personnel with the skills to achieve procurement
objectives. Key issues such as employment of qualified procurement practitioners,
training and employment of leadership programs, development of an effective
monitoring and evaluation tool, and the creation of incentive programs to motivate
good performance should be employed.