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The Government Institutions to procure quality goods and services needs to have
quality assurance plan and policies in place to ensure there is compliance in quality
assurance on procured goods. Although efforts are made by different procuring
entities yet there are difficulties and challenges encountered by user departments to
meet their needs. Inadequate and poorly written specifications are the root causes of
procuring poor quality of goods.
The objective of this dissertation is to scrutinize Quality Assurance on Procured
Goods in Public Procurement at Ministry of Agriculture, Food Security and
Cooperatives
The study adopted a qualitative case study design. A judgmental sampling technique
which is a non probability sampling procedure was used to determine sample unit of
32 respondents. Data were collected by the use of interview, questioner and
observation. On the basis of the respondents views reliable inputs were
comprehensively analyzed by using tables, graphs and pie charts.
This paper concludes that though the Ministry has experienced, qualified, and skilled
staffs, there is less compliance on procuring quality products as per findings obtained
by a researcher when analyzing the data. Among factors which contribute to this are
inadequate knowledge of purchasing personnel and user department in preparing
technical specifications especially for technical products and there is no quality
assurance plan is in place.
Conclusion and recommendation proposed by researcher is that, the PMU has to
identify the improvements that are needed to reduce the risk of errors which cause
poor quality of procured goods, Training would be a part of this initiative and
Human resources should first be targeted at addressing the human resources issues
affecting QA; this will facilitate to ensure sufficient, well-trained staff to support the
Ministry on attaining QA matters. |
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