| dc.creator |
Katamba, Stephen |
|
| dc.date |
2016-03-07T07:52:48Z |
|
| dc.date |
2016-03-07T07:52:48Z |
|
| dc.date |
2014 |
|
| dc.identifier |
http://hdl.handle.net/11192/834 |
|
| dc.description |
A Dissertation Submitted to Mzumbe University Dar es Salaam Campus
College in Partial Fulfillment of the Requirement for Award of Masters of
Science in Procurement and Supply Chain Management (MSc – PSCM) of
Mzumbe University |
|
| dc.description |
This study was conducted at Tigo Tanzania head offices located in Dar es Salaam
Tanzania. The main objective of the study is toexamine the measurements and
evaluation system for supplier performance and integration: The case of Tigo
Tanzania. The specific objectives of the study were to assess existing suppliers’
performance measurements and evaluation methods used by Tigo Tanzania, examine
the effectiveness of Tigo Tanzania suppliers’ performance measurements and
evaluation methods, determine methods that will foster communication and
integration with suppliers at Tigo Tanzania and suggesting the best suppliers’
performance measurement and evaluation method for rating Tigo Tanzania suppliers’
performance.The study used both qualitative and quantitative research techniques.
Data collection methods used was observation and observation, interview,
documentary review and documentary analysis together with data collection
instruments. Data analysis presentation and dissertation is based on the research
objectives.
This study revealed that currently Tigo Tanzania does not have Supplier Performance
Measurement and Evaluation System rather there is a tool which is used to assess
supplier suitability during supplier selection stage. Suppliers’ measurement methods
used by Tigo are not very effective since they are not linked to corporate strategy.
Furthermore, important elements such as supplier development as well as recognition
and rewards are not incorporated. The existing communication system between Tigo
Tanzania and its stakeholders is effective enough to ensure continuous flow of
information. But there is still room for further improvement if Tigo Tanzania deploys
other communication methods such as video conferencing and online vendor
management system, which will increase accuracy and time saving.Furthermore
thenew Supplier Performance Measurement and Evaluation System design requires
six functional requirements asMaterial Management, Supplier Relationship
Management, Quality Management and Business Warehouse |
|
| dc.language |
en |
|
| dc.publisher |
Mzumbe University |
|
| dc.subject |
Examining the measurements |
|
| dc.subject |
evaluation System |
|
| dc.subject |
supplier performance and Integration: |
|
| dc.title |
Examining the measurements and evaluation System for supplier performance and Integration: the case of tigo Tanzania |
|
| dc.type |
Thesis |
|