A Dissertation Report Submitted to Mzumbe University, Dar es salaam Business
School in Partial Fulfillment of the Requirements for the Award of the Degree of
Master of accounting and Finance (MSc A&F).
An E-Government adoption initiative in developing countries is facing great challenges
of poor ICT infrastructure, workers preparedness and management strategies.
Tanzania as one country in this region is also experiencing the same challenges of
adoption like other developing countries.
The main objectives of the study were to assess the effectiveness of adoption egovernment
in
Tanzanian local authorities. The study assessed effectiveness of adoption
by focusing on initiatives taking place towards establishing and maintaining of ICT
infrastructures, such as ICT networking, internet service, computer devices and
availability of power. The study also assessed the workers preparedness to the eGovernment
adoption,
by focusing on adequate ICT skilled personnel’s, comprehension
of e-government concept, knowledge on internet and social and culture impacts of
workers. Furthermore the study assessed management strategies which are available to
ensure e-Government adoption, some factors such as seminars, trainings and budget
were assessed.
The study involved 40 respondents of which all are the council employees. The study
data were collected through interviews, questionnaires, observation and documentation
review. The study data were analysed by Statistic Package Social Science (SPSS)
software.
The study found that adoption of e-government is effective in Tanzanian local
authorities.
The study recommends that, more effort is needed to ensure full adoption of eGovernment,
because there is a lot of instability of internet service, lack of awareness of
workers on e-Government and ICT in general. Lower budget and lack of maintenance
and repair of ICT facilities including computers and