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The Effects of Information and Communication Technology on Supply Chain Management Practices in Tanzania

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dc.creator Matay, Aikaruwa Paschal
dc.date 2020-01-03T06:45:43Z
dc.date 2020-01-03T06:45:43Z
dc.date 2019
dc.date.accessioned 2022-10-20T08:35:08Z
dc.date.available 2022-10-20T08:35:08Z
dc.identifier http://dspace.cbe.ac.tz:8080/xmlui/handle/123456789/439
dc.identifier.uri http://hdl.handle.net/123456789/79328
dc.description Therefore, This paper assessed the effects that ICT has on SCM practices in TANESCO. The study further identified the challenges encountered by TANESCO when adapting ICT in their supply chain management practices, the extent and effect of usage of Information and Communication Technology on SCM. The study used a case study design with a total of 100 respondents. Purposive and random sampling used to select the respondents on whom questionnaires and Interview methods were used to gather relevant data and information. It was found that; ICT affects the supply chain management practices by increase the financial performance of TANESCO; The highest rated challenges that encounter ICT adoption are the issues of security and reliability perception and higher running cost for undertaking the ICT initiatives and paying the workforce, and ICT is highly used in Resources Planning and Management and Record tracking and keeping of supply chain management practices of TANESCO. Conclusively, the study recommended that it is necessary then for the TANESCO to seek for the solutions that can scale up to their growth plans and provide them the much-needed nimbleness to create a clear distinction in the market. Thus, the company needs to employ ICT in such a way that meets the desired makings of flexibility and scalability, providing them with a competitive advantage to stay ahead and provide new and improved products and services to delight their customers.
dc.format application/pdf
dc.language en
dc.publisher College of Business Education
dc.title The Effects of Information and Communication Technology on Supply Chain Management Practices in Tanzania
dc.type Thesis


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