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ICT for informal workers in Sub-Saharan Africa: Systematic review and analysis

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dc.creator Rumanyika, Joel
dc.creator Mramba, Nasibu
dc.creator Apiola, Mikko
dc.creator Suhonen, Jarkko
dc.date 2019-06-27T09:26:06Z
dc.date 2019-06-27T09:26:06Z
dc.date 2017
dc.date.accessioned 2022-10-20T08:35:12Z
dc.date.available 2022-10-20T08:35:12Z
dc.identifier http://dspace.cbe.ac.tz:8080/xmlui/handle/123456789/272
dc.identifier.uri http://hdl.handle.net/123456789/79455
dc.description In Africa, wide diffusion of Information and Communication Technology (ICT), particularly mobile phones and Internet technology, has opened new opportunities for informal workers. New opportunities include better access to information, improved welfare, reduction of search and transaction costs, and improved competitiveness. Despite these opportunities, there is limited scientific knowledge about the available technologies applied in the informal economic sector in Africa. In this research, we reviewed recent ICT projects and initiatives designed for informal economy in Sub-Saharan Africa through the lens of design philosophies, applied technology, and the services offered. Our findings show low level of ICT uptake by informal workers, scarce use of user-centered design principles, lack of design science research approaches, and uneven distribution of ICT solutions among informal workers. We recommend the software developers to strive towards implementing ICT solutions that are designed based on the reallife challenges faced by informal workers.
dc.format application/pdf
dc.language en
dc.publisher College of Business Education
dc.subject Informal workers; informal economy; SubSaharan Africa
dc.title ICT for informal workers in Sub-Saharan Africa: Systematic review and analysis
dc.type Article


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