Challenges Faced by Quality Assurance Units in Tertiary Education: Case Study of Mwalimu Nyerere Memorial Academy (MNMA)
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SAUT
Abstract
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This study is qualitative in nature and has applied questionnaires, interviews methods and
literature reviews to gain information. Thus, twenty four (24) participants were purposefully
sampled to participate in the study about challenges faced by QAUs in tertiary education.
Generally, availability of resources (fund, personnel, information and physical), internal and
external process, involvement of varied stakeholders and poor perception on QAU are
challenges faced by QAUs in tertiary education. This implies that, quality of tertiary education
cannot be reached due to unsorted challenges faced by QAUs leading to poor quality of
graduates and mismatch with skills and knowledge required in the labour market. Therefore,
institution’s management plays a great role in developing quality culture and supporting QAU
in enhancing quality results in achieving mission, vision and goals
Keywords
Quality Assurance; Tertiary Education