Masters Thesis
The effectiveness of the M&E systems on project performance has not been adequately
established. This study assessed the determinants of effectiveness of NGOs’ M&E systems.
Specifically, the study assessed the effectiveness of selected NGOs’ M&E systems,
determined the influence of human resources on effectiveness of NGOs’ M&E systems and
analyzed factors influencing the effectiveness of NGOs’ M&E systems. The study adopted
a cross-sectional and descriptive research design whereby a total of 60 respondents were
interviewed. Primary data were collected using questionnaire and checklist of question.
The IBM SPSS statistics software was used for data analysis where descriptive statistics
including percentages and frequencies were computed. Multiple response analysis was
used to analyze factors influencing the effectiveness of NGOs’ M&E systems. Results
generally showed that, M&E systems in the NGO studied were highly effective. However,
the process of stakeholder participation in developing and updating M&E plan seemed to
have challenges that could pose problems in the effectiveness of the M&E systems. The
study further revealed that experience of staff and training have an influence on human
resources and have a contribution towards effectiveness of M&E systems. Further, the
number of M&E personnel in organizations was an important aspect for effectiveness of
the M&E systems. In addition, well performing staff, organization leadership, availability
of funds and stakeholder participation were found to be influencing the effectiveness of
M&E systems. It is recommended that participation of staff was an important aspect in
NGOs as they make significant contributions to the effectiveness of the M&E systems.
There should be also clear and active line of communication between staff and
management. Resource allocation and investment in improving quality and quantity of
staff is important for the NGOs’ M&E systems to be effective. In addition, training to staff
is very crucial and should be promoted. Lastly, the study recommends a proper
participatory implementation of the existing policy in M&E plans.