| dc.creator |
Mwaipopo, A. |
|
| dc.date |
2021-04-22T08:26:08Z |
|
| dc.date |
2021-04-22T08:26:08Z |
|
| dc.date |
2013 |
|
| dc.date.accessioned |
2022-10-25T08:53:52Z |
|
| dc.date.available |
2022-10-25T08:53:52Z |
|
| dc.identifier |
https://www.suaire.sua.ac.tz/handle/123456789/3424 |
|
| dc.identifier.uri |
http://hdl.handle.net/123456789/94234 |
|
| dc.description |
A Dissertation of Arts in Rural Development |
|
| dc.description |
This research was done to analyze members‟ satisfaction with health services
delivered by Community Health Insurance Fund (CHIF) in Kyela district with the
specific objectives to: document the modality by which CHIF provides health
services, determine the effects of CHIF services on members‟ health care utilization
and financial protection and evaluate CHIF members‟ satisfaction with the health
care services. The study population was CHIF beneficiaries, and data were collected
from January to March 2012 from a sample of 160 CHIF beneficiaries. The results
showed that 71.2% of the respondents got the information on health services
provided by CHIF through Kyela FM, public meetings and brochures. They also
showed that there were positive effects of CHIF on membership to health care
utilization and financial protection. About the hypotheses of the study, it was found
that the overall points scored on a 90-point scale by which satisfaction was measured
were 70.5, which implies that generally the beneficiaries were very much satisfied
with the services. However, the level of satisfaction varied depending on various
factors, including access to information about CHIF. Using one-way ANOVA, there
were significant differences in the number of points scored on the satisfaction scale
among people with various levels of access to CHIF information (F = 3.052, p =
0.019). Accordingly, it was concluded that the beneficiaries of CHIF were satisfied
with the services. It was also recommended that CHIF services should be scaled up
concomitantly with more dissemination of information about CHIF products. |
|
| dc.format |
application/pdf |
|
| dc.language |
en |
|
| dc.publisher |
Sokoine University of Agriculture |
|
| dc.subject |
Members’ satisfaction |
|
| dc.subject |
Health services delivered |
|
| dc.subject |
Community health insurance fund |
|
| dc.subject |
CHIF |
|
| dc.subject |
Kyela District |
|
| dc.subject |
Tanzania |
|
| dc.title |
Members’ satisfaction with health services delivered by community health insurance fund (CHIF) in Kyela District, Tanzania |
|
| dc.type |
Thesis |
|