A Project Report Submitted in Partial Fulfillment of the Requirements of the Award the Degree of Master of Science in Embedded and Mobile Systems of the Nelson Mandela African Institution of Science and Technology
Tanzania has various health policies and strategic plans including the digital health strategy
2019 - 2024". However, these policies mainly address systematic issues to ensure better
availability and delivery of health services. The adoption of technology on the health sectors
in Tanzania is growing rapidly. Other factors such as income and health insurance status also
affect utilization of health services, and are not as widely captured. This study aimed at
improving health services seeking behavior through the development of mobile applications
and web applications that help patients identify health facilities near their locations, the services
available at these facilities and the cost of services. The study employed quantitative research
method where data were collected from community and health workers using questionnaires
and observations. The data were analyzed using Jupiter python. The results indicated that both
mobile and web applications improved accessibility of patients get to know nearby hospitals,
services the hospital provides, prices of the services on different hospital. Therefore, it is easy
for patient to decide depending on the money he or she have. The other key finding is that
patients to be able to book the appointment depending on the hospital services chosen. Hence,
provides easiness to the community for patients or anyone who need hospital services.