Utilisation of social media tools to enhance knowledge sharing among knowledge workers at the Nelson Mandela African Institution of Science and Technology (NM-AIST)

Mosha, Neema Florence; Holmner, Marlene

COSTECH Repository Home
→
The Nelson Mandela African Institution of Science and Technology
→
Library and Information Science
→
Research Articles [LIS]
→
View Item

dc.creator	Mosha, Neema Florence
dc.creator	Holmner, Marlene
dc.date	2020-08-11T12:46:37Z
dc.date	2020-08-11T12:46:37Z
dc.date	2019
dc.date.accessioned	2022-10-25T09:17:39Z
dc.date.available	2022-10-25T09:17:39Z
dc.identifier	https://dspace.nm-aist.ac.tz/handle/20.500.12479/866
dc.identifier.uri	http://hdl.handle.net/123456789/94751
dc.description	This research article published by Library Philosophy and Practice (e-journal), 2019
dc.description	This study investigated the utilisation of social media tools to enhance Knowledge Sharing (KS) practices among knowledge workers at The Nelson Mandela African Institution of Science and Technology (NM-AIST) of Tanzania. A case study design was used in this study. Data was collected by adopting a combination of document content analysis and semi-structured interviews from library and Information and Communication Technologies (ICT) staff. Data was analysed thematically. The study showed that social media tools can be implemented effectively according to institution goal, users’ need and capacity building among knowledge workers. The findings also reviewed the strong commitment of the institution to ensure knowledge dissemination and exchange among its employees through the establishment of an electronic library, reliable internet connection, and having an ICT centre. This is a comprehensive study focusing on knowledge workers’ ability and willingness in utilising social media tools for KS initiatives in Higher Learning Institutions (HLIs); and reveals findings that are useful for planning and implementing social media tools initiatives for KS in other HLIs in the country.
dc.format	application/pdf
dc.language	en
dc.publisher	Library Philosophy and Practice (e-journal)
dc.subject	Knowledge sharing (KS),
dc.subject	Social media tools
dc.subject	Knowledge workers
dc.title	Utilisation of social media tools to enhance knowledge sharing among knowledge workers at the Nelson Mandela African Institution of Science and Technology (NM-AIST)
dc.type	Article