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Trust and Its Challenges Facing E-Government Programs in Kenya

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dc.creator Musau, Felix
dc.creator Cheruiyot, Wilson
dc.creator Mushi, Joseph C.
dc.date 2016-07-25T17:44:09Z
dc.date 2016-07-25T17:44:09Z
dc.date 2011
dc.date.accessioned 2018-03-27T08:52:58Z
dc.date.available 2018-03-27T08:52:58Z
dc.identifier Musau, F., Cheruiyot, W. and Mushi, J.C., 2011, May. Trust and its challenges facing e-government programs in Kenya. In Computer and Management (CAMAN), 2011 International Conference on (pp. 1-4). IEEE.
dc.identifier http://hdl.handle.net/20.500.11810/3429
dc.identifier 10.1109/CAMAN.2011.5778898
dc.identifier.uri http://hdl.handle.net/20.500.11810/3429
dc.description Full text can be accessed at http://ieeexplore.ieee.org/xpl/login.jsp?tp=&arnumber=5778898&url=http%3A%2F%2Fieeexplore.ieee.org%2Fxpls%2Fabs_all.jsp%3Farnumber%3D5778898
dc.description Kenya's public sector is at a crossroads today in facing the challenges of institutional change and the impact of new technologies. The public sector can, and will play a much stronger role in implementing all the government plans. The emerging ICT technology can create solid improvement in offering better services to all nations. This can enable the citizens of the countries to access e-services from the governments based on their trust to the systems. In Kenya things have not been as planned as majority of the people don't trust e-government services. There are many challenges facing its implementation which now remains as a dream, despite the government efforts. The paper raises a lot of concern especially on the trust of the citizens to e-government services being offered and the ICT awareness of the citizens too. The work highlights what the government has done to address the issue. The proposed solutions will help as e-government, and ICT investment has consumed a huge part of the national budget in recent years. The paper addresses how trust influences the change of attitude towards government by employees and the citizens.
dc.language en
dc.publisher IEEE
dc.subject Electronic government
dc.subject Internet
dc.subject Mobile communication
dc.subject Training
dc.title Trust and Its Challenges Facing E-Government Programs in Kenya
dc.type Journal Article


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