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RELATIONSHIP BETWEEN INFORMATION COMMUNICATION TECHNOLOGY ADOPTION IN MICROFINANCE INSTITUTIONS AND ACCESS TO FINANCIAL SERVICES IN TANZANIA

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dc.creator Mwashiuya, Herbert Tenson
dc.creator Mbamba, Ulingeta O.L.
dc.date 2019-06-24T06:32:07Z
dc.date 2019-06-24T06:32:07Z
dc.date 2019-04
dc.date.accessioned 2021-05-07T11:55:41Z
dc.date.available 2021-05-07T11:55:41Z
dc.identifier APA
dc.identifier http://hdl.handle.net/20.500.11810/5249
dc.identifier.uri http://hdl.handle.net/20.500.11810/5249
dc.description Access to financial services is limited to the large population worldwide. This study mainly intended to examine a relationship between ICT adoption in microfinance institutions and access to financial services, particularly availability, convenience and affordability in Tanzania. A cross-section study design was conducted in two regions on 77 selected microfinance institutions. An exploratory factor analysis was employed to reduce variables to a manageable size, while retaining original information. The study used structural equation modelling with the help of Analysis of Moment Structures version 21. Five factors were grouped from 29 variables. Only one path leading from ICT adoption to availability of financial services was found statistically significant. This implies ICT plays a key role in financial service delivery to clients via electronic delivery channels. Hence, services become available to everybody regardless of location and time.
dc.description Access to financial services is limited to the large population worldwide. This study mainly intended to examine a relationship between ICT adoption in microfinance institutions and access to financial services, particularly availability, convenience and affordability in Tanzania. A cross-section study design was conducted in two regions on 77 selected microfinance institutions. An exploratory factor analysis was employed to reduce variables to a manageable size, while retaining original information. The study used structural equation modelling with the help of Analysis of Moment Structures version 21. Five factors were grouped from 29 variables. Only one path leading from ICT adoption to availability of financial services was found statistically significant. This implies ICT plays a key role in financial service delivery to clients via electronic delivery channels. Hence, services become available to everybody regardless of location and time.
dc.language en
dc.publisher Educational Research Multimedia & Publications
dc.subject ICT Adoption, Access to financial services
dc.title RELATIONSHIP BETWEEN INFORMATION COMMUNICATION TECHNOLOGY ADOPTION IN MICROFINANCE INSTITUTIONS AND ACCESS TO FINANCIAL SERVICES IN TANZANIA
dc.type Journal Article


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