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Promotion Strategies and Performance of Commercial Banks: Evidence from CRDB Bank Plc in Tanzania

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dc.creator Mbura & Sekela§, Omari & Sekela
dc.date 2021-04-30T17:39:33Z
dc.date 2021-04-30T17:39:33Z
dc.date 2020-06
dc.date.accessioned 2021-05-07T11:56:30Z
dc.date.available 2021-05-07T11:56:30Z
dc.identifier Mbura, O. K., & Sekela, M. (2020). Promotion Strategies and Performance of Commercial Banks: Evidence from CRDB Bank Plc in Tanzania. Tanzania Economic Review, 10(1).
dc.identifier http://hdl.handle.net/20.500.11810/5722
dc.identifier.uri http://hdl.handle.net/20.500.11810/5722
dc.description None
dc.description This article is informed by the planned behaviour and hierarchy of effect theories to examine the influence of five traditional promotion strategies on the performance of commercial banks in Tanzania, taking evidence from one of the leading commercial banks in the country - CRDB Plc. This quantitative based study used a self-administered questionnaire to collect data from randomly selected 208 sampled employees. With the support of the Statistical Package for Social Sciences (SPSS) software, a hypothesised model that included promotion strategies as predictors of commercial banks’ performance was evaluated using a multiple linear regression model. The results supported the hypothesised model, indicating that all the promotion strategies had positive; and only four (excluding publicity) had important influence on the performance of commercial banks. From the findings, the study recommends that commercial banks need to innovatively prioritise adoption of the complementary use of the four significant promotion strategies of sales promotion, advertising, personal selling, and direct marketing to manage the performance of commercial banks. Nevertheless, publicity should not be entirely ignored as it also has some positive effect.
dc.description None
dc.language en
dc.publisher Tanzanian Economic Review
dc.subject commercial banks, planned behaviour theory, hierarchy of effects theory, promotion strategies
dc.title Promotion Strategies and Performance of Commercial Banks: Evidence from CRDB Bank Plc in Tanzania
dc.type Journal Article, Peer Reviewed


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