The effects of employee satisfaction on the organization development: a case study of Tanga fresh company- Tanga, Tanzania
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The University of Dodoma
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Dissertation (MA Business Administration)
This study investigates the effects of employee satisfaction on the organization development at Tanga Fresh Company in Tanga District in Tanga region. In conducting this research, the main objective of this study is to investigate the effects of employee satisfaction on the organization development and suggest the ways for improving employee satisfaction. In this study the population consisted of 30 employees from Tanga Fresh Company. The researcher selected the respondents through random sampling and used questionnaires and observation to obtain data from the respondents. The data collected were analyzed by SPSS software program where tables were used to present the results obtained. The empirical studies suggest that employee satisfaction is an important consideration for managers to boost quality services and retain customers which leads to organization development. The findings show that recognition and rewards, career development, communication, good salary, age, sex and level of education are among the factors which influence employee satisfaction in the organization. Organizational growth depends much on the employee satisfaction. The human resource managers should design their rules, pay norms, policies and organizational structure in the way that it gives chance to the employee to do their work very well. Also they should appreciate their employees on their tasks fulfillment and achievements. Finally the researcher recommends that the management should encourage good relationship among employees because team work has a positive effect on achieving the individual and organizational goals and objectives. Employers should encourage and support their employees for higher studies, and organize training programs in order to update their knowledge and acquire new ideas concerned with their job.
This study investigates the effects of employee satisfaction on the organization development at Tanga Fresh Company in Tanga District in Tanga region. In conducting this research, the main objective of this study is to investigate the effects of employee satisfaction on the organization development and suggest the ways for improving employee satisfaction. In this study the population consisted of 30 employees from Tanga Fresh Company. The researcher selected the respondents through random sampling and used questionnaires and observation to obtain data from the respondents. The data collected were analyzed by SPSS software program where tables were used to present the results obtained. The empirical studies suggest that employee satisfaction is an important consideration for managers to boost quality services and retain customers which leads to organization development. The findings show that recognition and rewards, career development, communication, good salary, age, sex and level of education are among the factors which influence employee satisfaction in the organization. Organizational growth depends much on the employee satisfaction. The human resource managers should design their rules, pay norms, policies and organizational structure in the way that it gives chance to the employee to do their work very well. Also they should appreciate their employees on their tasks fulfillment and achievements. Finally the researcher recommends that the management should encourage good relationship among employees because team work has a positive effect on achieving the individual and organizational goals and objectives. Employers should encourage and support their employees for higher studies, and organize training programs in order to update their knowledge and acquire new ideas concerned with their job.
Keywords
Tanga fresh company, Tanga, Tanzania, Employee satisfaction, Staff satisfaction, Workers satisfaction, Organization development, Staff satisfaction strategies