Dissertation (MA Public Administration)This study attempted to study employees‟ motivation in delivering public services in local governments in Tanzania, a case study of Ulanga District Council, Morogoro region. Specific objectives were to examine how employee‟s motivation relate to service delivery, to identify different factors that can influence employees to have better job performance, to identify factors that de-motivates employees, and to explore strategies that will lead to enhanced motivation. This study used a case study as a research design in which purposive sampling technique was applied to select 90 respondents from the study population. The study based on both qualitative and quantitative approaches. Questionnaires as research tool with open and closed questions were issued to 90 respondents. Semi-structured interview and documentary review were employed as data collection methods in this study. Data were analyzed by using Statistical Package for Social Science (SPSS) version 11.5. The study revealed that better salaries, good working conditions, promotions systems, good job security, fringe benefits, in-service training, and management system are motivational factors that influence employees to have better job performance and provide quality services in local governments specifically in the study area. To motivate employees, it is worthwhile for management to know the various needs of employees. The study recommended that employers should keep their employees motivated in order to lower the turnover rate, also create better performance. The employers should find out from employees what they are looking for in their jobs and what they expect from their work places, and institutions/ companies should assess the employees‟ motivation levels and also what they need, want or expect from their employers.