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The impact of organizational communication on job performance in Tanzania: a case of Tanzania social action fund (TASAF) in Arusha municipality

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dc.creator Yasini, Asia
dc.date 2020-01-06T10:51:45Z
dc.date 2020-01-06T10:51:45Z
dc.date 2015
dc.date.accessioned 2022-10-20T12:07:49Z
dc.date.available 2022-10-20T12:07:49Z
dc.identifier Yasini, A. (2015). The impact of organizational communication on job performance in Tanzania: a case of Tanzania social action fund (TASAF) in Arusha municipality (Masters dissertation). The University of Dodoma, Dodoma.University of Dodoma, Dodoma.
dc.identifier http://hdl.handle.net/20.500.12661/1856
dc.identifier.uri http://hdl.handle.net/20.500.12661/1856
dc.description Dissertation (MA Public Administration)
dc.description This study generally assessed the impact of organizational communication on job performance in Tanzania. It examined the benefits accrued from the implementation of effective communication. Both stratified random and purposive sampling were used to select 100 representative samples from Arusha Municipaliy. The study employed both questionnaire and the interviewing methods of data collection. The collected data were analyzed by using SPSS computer software. The findings from this study revealed that there was a communication gap between employees and the management. The findings showed that the communication gaps within TASAF had impact on job performance and therefore poor provision of services to the community they served. The study further indicated that there were a number of factors which affected job performance apart from communication. These included poor facilities, low salaries among the TASAF employees and poor community support. From the basis of this study some recommendations are made. These include the increasing job performance within TASAF, cooperative efforts should be made between the TASAF management, employees and the community. It is further recommended that, TASAF should also solve other problems that affect job performance. Salaries among the TASAF workers should be improved. Facilities and other infrastructures should be provided time is to facilitate a conducive environment for workers to perform their duties.
dc.publisher The University of Dodoma
dc.subject TASAF
dc.subject Tanzania Social Action Fund
dc.subject Arusha municipality
dc.subject Tanzania
dc.subject Job performance
dc.subject Communication
dc.subject Social fund
dc.title The impact of organizational communication on job performance in Tanzania: a case of Tanzania social action fund (TASAF) in Arusha municipality
dc.type Dissertation


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