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The study was conducted in Dodoma region where by Dodoma Municipality is selected as
the study area. The study focuses on the role of human resource management in
promoting institution efficiency. The main objective of the study is to assess the role of
HRM in promoting institutional efficiency. Specifically this study intends to examine how
HRM promotes institutional efficiency, to assess the contribution of HRM in ensuring
institutional efficiency and lastly to examine the challenges facing HRM in promoting
efficiency.
A sample of 60 respondents was used and the methods used in data collection are
interviews, questionnaire and documentary review. The statistical package for social
science (SPSS) was used for management of data and analysis. In this study the theories
pertaining to HRM was established to acquaint the reader with patterns, frameworks and
approaches in the field of human resource management.
The study reveals that despite the experiences from within and outside the continent,
Tanzania public sectors have been facing a number of challenges, which has reduced the
speed of the reform process. For instance, institutional capacity, budgetary deficits exist
and the performance of public services has not improved owing to factors such as the
politicization of the civil service, coupled with corruption and lack of accountability,
which undermine not only professionalism but also competence, is lacking or simply
inadequate in many sectors. The lack of transparency in the management of national
affairs, coupled with inappropriate information technology, slows down the flow of
information and, hence, the ability of stakeholders to participate in policy formulation and
decision-making.
The study recommends that in order to improve public sectors the government should
strengthen New Public Management (NPM), which includes, Performance-Oriented Civil
Service, Total Quality Management, Decentralization, Pay Reform, Commercialization
and Customer- Driven Government; Performance contracting and commercialization
techniques. |
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