Dissertation (MA Public Administration)
This study examined the impact of Pay Reform and Work Performance on
Tanzania’s Public Service by using the Capital Development Authority (CDA)-
Dodoma as a case study. The study was conducted so as to find out the impact of the
introduced pay reform since 2000 on work performance of employees in public
service.
The review of the literature conducted explains and highlights the role of motivation
particularly the increase in pay to workers which ultimately could results in the
improvement of performance services delivery. The field data was collected through
questionnaires, interview guides and check list to find the results. Findings of this
study were analyzed and discussed quantitatively and qualitatively. Figures and
tables were used to analyze frequencies and percentages of the findings collected
from the field for interpretations.
The findings suggest that purposive actions should be taken to improve financial
support to institutions, improving policy that guide pay reforms, political leaders
especially the president should apply positive political will towards the improvement
of workers’ lives through the provision of acceptable salary reflecting current living.
Limitations of this conceptual study are that it covers only one aspect of motivation
for feedback.
Referring to the findings, the researcher recommends that for effective and efficient
work performance in public sectors, workers should be motivated with various
incentives including good pay. Therefore efforts should be made to formulate a good
pay reform that will reflect the current socio – economic situation of the country and
hence good performance of public service.