| dc.creator |
John, Grace D |
|
| dc.date |
2020-03-05T08:25:28Z |
|
| dc.date |
2020-03-05T08:25:28Z |
|
| dc.date |
2014 |
|
| dc.date.accessioned |
2022-10-20T12:07:55Z |
|
| dc.date.available |
2022-10-20T12:07:55Z |
|
| dc.identifier |
John, G. D. (2014). Determinants of job satisfaction in public institutions: Selected case of TANESCO and AUWSA in Arusha city council (Master's dissertation). The University of Dodoma, Dodoma. |
|
| dc.identifier |
http://hdl.handle.net/20.500.12661/2010 |
|
| dc.identifier.uri |
http://hdl.handle.net/20.500.12661/2010 |
|
| dc.description |
Dissertation (MA Public Administration) |
|
| dc.description |
Tanzania has recently been experiencing strikes of employees like teachers, doctors,
railway workers etc from public institutions and their main claim was job
dissatisfaction in terms of salaries and working conditions. This study was
conducted in two large public institutions AUWSA (Arusha Urban Water Supply
and Sewerage Authority) and TANESCO (Tanzania Electric Supply Company) in
Arusha city council; the study involved a total of 131 participants. Case study
designing was employed while qualitative research approach dominated the entire
study. The study aimed at exploring factors which contribute to job satisfaction in
public institutions. Findings from this study revealed that the major factor that
contributes to job satisfaction is the relationship between employees with their core
workers. Other factors that contribute to moderate satisfaction include job position,
ability to balance work and personal matters, chance to utilize skills and ability,
recognition, supervision, pay and job security. Generally 63.4% of all employees
participated in the study from the two public institutions expressed their level of
satisfaction with their jobs as "somehow satisfied" while 14.5% had a high level of
satisfaction. In addition, 18.3% of the participating employees were neither satisfied
nor dissatisfied and 3.8% were completely dissatisfied. The study has also revealed
that job satisfaction contributes very much towards ensuring job performance and
the two variables influence each other. Also a strong relationship between the rate of
efforts being offered by employers for job satisfaction, the level of satisfaction being
realized and the level of employees' performance do exist. It is then recommended
that the government should formulate job satisfaction policy since job satisfaction
influence job performance. Also further research should focus to find out why effort
on job satisfaction has impact on level of satisfaction and level of performance. |
|
| dc.publisher |
The University of Dodoma |
|
| dc.subject |
Job dissatisfaction |
|
| dc.subject |
Job satisfaction |
|
| dc.subject |
Public institutions |
|
| dc.subject |
Government institutions |
|
| dc.subject |
Tanzania Electric Supply Company |
|
| dc.subject |
Arusha Urban Water Supply and Sewerage Authority |
|
| dc.subject |
AUWSA |
|
| dc.subject |
TANESCO |
|
| dc.subject |
Employees satisfaction |
|
| dc.subject |
Staff satisfaction |
|
| dc.subject |
Workers satisfaction |
|
| dc.title |
Determinants of job satisfaction in public institutions: Selected case of TANESCO and AUWSA in Arusha city council |
|
| dc.type |
Dissertation |
|