The impact of human resources information System in the performance of banking industry: The case study of National Microfinance Bank Tanzania ltd
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Mzumbe University
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Several organizations have adopted Human Resources Information System (HRIS) in
order to become competitive in this corporate world by easily retrieving information and
having paperless offices. The use of HRIS has been promoted as an opportunity for
human resource professionals to become strategic partners with management as it helps
to generate better information for decision-making.
This research examined the impact of HRIS to the performance of banking industry
NMB Plc. as case study whereby problems before adoption of HRIS, the benefits of
using HRIS, users perception of HRIS usage and challenges facing NMB Plc. after
HRIS adoption were identified. Questionnaires were used to collect data from a sample
of 81 respondents.
HRIS was mentioned to be useful in supporting activities such as identifying potential
employees, maintaining complete records on existing employees and creating programs
to develop employees’ talents’ and skills. Human resource systems help senior
management to identify the manpower requirements in order to meet the organization’s
long term business plans and strategic goals while middle management uses human
resources systems to monitor and analyze the recruitment, allocation and compensation
of employees. Nevertheless, some users see HRIS as a threat and some see it as a tool to
increase effectiveness and efficiency. Employees still do not see the impact of HRIS as