Organizational Justice and Job Satisfaction among Different Employee Groups: The Mediating Role of Trust.

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dc.creatorNgeleshi, Jacqueline
dc.creatorDominic, Theresia
dc.date2021-05-03T14:17:50Z
dc.date2021-05-03T14:17:50Z
dc.date2020
dc.date.accessioned2021-05-07T11:55:42Z
dc.date.available2021-05-07T11:55:42Z
dc.descriptionIn an increasingly volatile labor market, organizations need to find ways to improve employees’ trust in order to retain them. This study uses data from 212 employees from the Tanzania Revenue Authority (TRA) in Tanzania to examine the effect of organizational justice and level of trust on job satisfaction across different groups of employees by gender and tenure. The study proposed that the level of trust would mediate the influence of organizational justice on job satisfaction levels of all employees and within employee sub-groups categorized by gender and tenure. The study then confirms the hypotheses by using structural equation modeling (SEM). The findings highlight the importance of trust in the organization but within groups, the effect is more profound in female than male employees, and more on employees with longer work tenure. Implications of the findings are discussed.
dc.identifierNgeleshi, J., & Dominic, T. (2020). Organizational Justice and Job Satisfaction among Different Employee Groups: The Mediating Role of Trust. Business Management Review, 23(2), 71–88. Retrieved from https://journals.udsm.ac.tz/index.php/bmr/article/view/3905/3568
dc.identifier0856 2253
dc.identifierhttp://hdl.handle.net/20.500.11810/5733
dc.identifier.urihttp://hdl.handle.net/20.500.11810/5733
dc.languageen
dc.publisherBusiness Management Review
dc.relationVolume 23;No. 2
dc.subjectOrganizational trust
dc.subjectSatisfaction
dc.subjectOrganizational Justice
dc.subjectPLS-SEM
dc.titleOrganizational Justice and Job Satisfaction among Different Employee Groups: The Mediating Role of Trust.
dc.typeJournal Article

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